Chapter 3

Troubleshooting

Common issues and solutions

Meta tags not appearing

Make sure you added the tags in the correct location: Pages & Menu → select page → SEO (Google)Advanced SEOAdditional Tags. Wix may strip certain meta tags on some plans.

View your page source to confirm the tags are present in the raw HTML.

Wrong page path

The path in the og:image URL must match the actual page URL. If your Wix page is at yoursite.com/about, use https://$OGPLUS_KEY.ogplus.net/about.

Wix dynamic pages

For Wix database-backed pages, each page has a unique URL. You’ll need to set the og:image for each dynamic page individually.

Wix adding its own og:image

Wix may add its own og:image tags. Your custom meta tags should take priority when added via Advanced SEO, but check for duplicates in View Source. If Wix is overriding your tags, try using the Social Share section instead.

Wrong image showing

This is almost always a caching issue. Purge the cached image from the OpenGraph+ dashboard, then re-check with the preview tool.

Social platforms not updating

Social networks cache images aggressively. After purging from OpenGraph+, use each platform’s debugger to force a refresh:

Purging cached images

  1. Go to your OpenGraph+ dashboard
  2. Navigate to the website’s cache page
  3. Enter the URL and purge

The next request from a social platform will trigger a fresh render.

Testing

Use the preview tool in your OpenGraph+ dashboard to verify your setup before sharing URLs. This shows you exactly what social platforms will see.