Chapter 3

Troubleshooting

Common issues and solutions

Meta tags not appearing

Make sure you set the og:image in Page Settings for each page, not just the site-wide settings. Webflow’s site-wide Open Graph settings may be overridden by page-level settings.

If using Custom Code, confirm the meta tags are inside the <head> tag. View your page source to check.

Wrong page path

The path in the og:image URL must match the actual page URL. If your page is at yoursite.com/blog/my-post, use https://$OGPLUS_KEY.ogplus.net/blog/my-post.

Dynamic pages (CMS collections)

Webflow CMS pages have dynamic paths. You can use Webflow’s Open Graph Settings on the CMS template page, but the og:image URL will be the same for all items in the collection.

For per-item images, use the Custom Code field on each CMS item, or set the og:image field using the collection item’s slug via Webflow’s CMS-aware og:image field.

Wrong image showing

This is almost always a caching issue. Purge the cached image from the OpenGraph+ dashboard, then re-check with the preview tool.

Social platforms not updating

Social networks cache images aggressively. After purging from OpenGraph+, use each platform’s debugger to force a refresh:

Purging cached images

  1. Go to your OpenGraph+ dashboard
  2. Navigate to the website’s cache page
  3. Enter the URL and purge

The next request from a social platform will trigger a fresh render.

Testing

Use the preview tool in your OpenGraph+ dashboard to verify your setup before sharing URLs. This shows you exactly what social platforms will see.